How to Find a Reliable Commercial Roofing Company
Have you noticed shingles missing from your rooftop? Does the flashing around your roof’s edges look worn down and weathered? Maybe it’s been a long time since you had a roof inspection. In any of these cases, you’re likely looking for a roofer—but not all offer the same level of quality.
When you need work done on your roof, you should be looking to hire your area’s most reliable roofer with a proven track record of success. Even the slightest error or oversight can cost you unnecessary repair service down the road or cause damage to the rest of your building. Finding a quality company you can trust that knows the ins and outs of roofing is the most cost-effective way to keep your roof in a robust condition for an extended period.
If you suspect your roof is damaged or it's time for long overdue maintenance, we don't recommend doing a Google search and hiring the first company on the list. Instead, we encourage you to follow a step-by-step process that helps you create a shortlist of the top companies in your area.
Here at ExP Contractors LLC, we know the value we offer every client by providing them with high-grade roofing service. That’s why we’ve created this guide to help you find the best contractor in your area. Our aim is to help as many property owners as possible get the best bang for their buck when hiring a roofing company.
Continue reading to get started on your search for the best roofer near you!
Start by Seeking Out Recommendations
One of the most reliable sources of a company’s reputation is its previous clients. Of course, you won't have access to local companies’ client lists, but you can reach out to your network to inquire about personal recommendations.
You’re bound to find at least one person who has hired a roofing contractor in the past and who is willing to give you their raw, unfiltered opinion. Here are a few questions to ask them:
- What service did you hire them for?
- What was the service fee?
- Did they tack on hidden fees and extra charges to the invoice after providing a final service quote?
- Did they complete the job?
- Did they finish the job at or before the prescribed project completion time?
- Were they respectful of your property?
- Would you hire them again?
With these details answered, you should have a clear picture of one or more roofing contractors' reputations that you can build on in making your decision.
Conduct a Local Search Online
Suppose you failed to acquire recommendations or the ones you were given didn’t satisfy your expectations—it's time to perform an online search for local contractors. Localize your search and create a shortlist of companies with the best online reviews. Google My Business will populate the most trusted companies based on their customer reviews and testimonials. Be mindful of your search query to ensure Google is presenting you with the results you're looking for. Here are a few ways to frame your search:
- “Top-rated local roofing company”
- “Best local roofing company”
- “Affordable roofing company”
- “Experienced roofer near me”
You can then comb through the company details by reading online reviews and calling their office to inquire about specific services, prices, and other pertinent information.
Review Their Business Operating Credentials
The last thing you want is to be held liable for damages or unfinished work left by an unlicensed roofing contractor. This can be easily avoided by reviewing a roofing company’s credentials to ensure they’re a licensed operation. When you speak to the owner, request proof of their updated licenses and permits. Don't forget to ask for proof of valid insurance and verify that it extends to you, relieving you of all liabilities while they’re performing service on your property.
To take it a step further, you can visit the Better Business Bureau online for information about potential legal complaints against the company. You’ll also find details about their licensing and tickets, or lack thereof.
Request References from the Roofing Company
If all is well by this point and you need a few distinguishing factors to help you choose between the top few, speaking to references can be helpful. Ask the company for a list of references from previous clients. While you may rightfully assume that they’ll only provide you with a carefully curated list of references from clients who’ll paint them in a good light, remember that a respectful contractor will be honest with their references. If everyone on the list provides you with suspiciously positive reviews that seem unattainable, then couple their reviews with online testimonials.
Another thing to keep in mind is that companies will only post the best reviews on their website. Often, even when a company provides excellent service, they’re bound to receive a negative review from customers who are generally difficult to please—this is inevitable in the service industry. Using the reviews and testimonials posted to their website can therefore be helpful when paired with in-person and other public online reviews.
Ask About Extended Warranties
Roofing services can be costly, so only settle for a contractor who includes extended warranties. You want to ensure the warranty covers part and component replacement within a specific timeframe and repairs on their errors. If you hire a roofer to install a new roofing system, review the extended warranty to ensure it includes 20-25 years, which is the standard for new roof installations.
Review the contractor's and manufacturer's respective warranty documents thoroughly before signing a service agreement. Also, keep a keen eye for fine print terms and conditions that make applying for the warranty challenging.
There you have it—a list of failproof tips to help you find the best contractor in your area. When you apply them all together, we guarantee you’ll be over the moon with the service you receive.
If you're located in Ellenwood, Decatur, or Stone Mountain and looking for a reliable roofing company with a proven track record of excellent workmanship, there's no better choice than ExP Contractors LLC. If you would like to learn about our roofing services or inquire about references, we'd be happy to provide them. Get in touch with our office at (470) 796-2352.